Help Overview

Scope

This Help provides comprehensive information on the operations performed by the channel users.

PreTUPS is a prepaid TopUp system used by operators for providing instant TopUps to customers. The users can access the system through Web, USSD, STK, or by calling the customer care.

Audience

This Help is for the channel users who operate and manage PreTUPS. The Help explains the functions performed by the channel users. It is assumed that the audience is familiar with:

• Navigation of windows

• Basic telecommunication concepts

• PreTUPS concepts

References

For more information, refer to the overview manual:

• MahindraComviva_PreTUPS_v6.3_Overview_v1.0.pdf, which provides an overview of PreTUPS.

Feedback

It is our goal to provide you with accurate, timely, and useful documentation. Send your comments, suggestions, and feedback to techwriters@mahindracomviva.com.