Suspend Restricted MSISDNs

You can suspend restricted MSISDNs or mobile numbers.

Restricted mobile numbers can be suspended from PreTUPS services in the following situations:

TopUp transfers cannot be made to subscribers with suspended mobile numbers.

Note: Suspension of  mobile numbers does not require the Channel Administrator's approval.

To suspend subscriber accounts:

     Restricted list Mgmt. > Suspend subscriber

The Suspend subscriber screen is displayed.

  1. In Category, enter the category name of the corporate channel manager.

  2. In User name, enter the name of the corporate channel manager; else, enter % and click to view and select the corporate channel manager from the list.

  1. In Subscriber(s) MSISDN(s), enter the mobile numbers of the subscribers to be suspended.

  2. Click Submit.

Click here to view field descriptions.

A list of associated subscribers is displayed.

  1. Select the Select all check box to suspend all the listed mobile numbers; else, select individual check boxes to suspend specific mobile numbers.

  2. Click Suspend.

Click here to view field descriptions.

A confirmation screen is displayed.

  1. Click Confirm.